This course was developed by the COH Finance department to provide an overview of how the Lean Six Sigma quality management process has evolved, how it has been implemented in other city departments and how it can be used to drive process improvement initiatives in your work area.

Lean Six Sigma Yellow Belt professionals are valuable assets within an organization. This training covers an introduction to the terminology, tools, and methods of the Lean Six Sigma methodology for front-line staff/supervisors that will support improvement projects in their organization. This training uses online quizzes, workshops, and other virtual exercises to reinforce the tools and concepts taught in order to cultivate a strong foundation for the Lean Six Sigma methodology within your organization. Upon completion of this course, participants will be able to: • Understand Lean Six Sigma terminology • Solve small problems • Recognize the importance of customers • Map processes • Identify causes • Develop solutions
This self-paced, web-based training module provides the same information as the four-hour, instructor-led course offering in a convenient form that you can take at your own pace right at your desk.